RESUME

Developed and managed several online communities.
Successful management in all aspects of online gaming events.
Website development and upkeep.
Experience performing basic accounting and bookkeeping procedures including accounts payable/receivable, billing and invoicing, cash deposits, collections, daily balance sheets, and office cash drawer/ petty cash accounts.
Expert in providing a full range of administrative support and performing day to day office tasks.
Able to excel within a fast paced environment and address problems requiring immediate attention using independent judgment,
Proven ability to perform payroll functions in a timely matter while maintaining a high degree of accuracy.
Strong oral and written communication skills.
Experienced using QuickBooks, Jonel engineering software, as well as several Microsoft Office programs. Ability to learn new software applications and programs quickly.

2015 - present

Online gaming event production.
Organization of tournaments.
Website development and upkeep.
Discord server development and upkeep.
Online tournament result posting and bracket development.
Creation of business documents such as terms and conditions and individual event rules and procedures.
Customer billing and prize payouts.
Daily interaction with Customers and their Players ranging from assistance with rosters/ spreadsheets to resolving any issues that arise.

2012 - present

Creation of a online community, manged and recruited new members from 100 people to several thousand.
Created all documents, Implemented all procedures within network, and kept all records.
Started and maintained a website.
Managed other staff and volunteers, making executive decisions.
Created online events and developed a successful process for registration, promotion, and event rules.
Worked with thousands of people of all different ages, backgrounds, from all over the world and managed to get them all to work together and have fun.
Volunteered hundreds of hours to making the Network a success.

2006- 2016

Performed basic office duties such as taking messages, scheduling appointments, typing, etc.
Basic data entry and use of Intuit Quick Books program
Handled most issues pertaining to Employee's such as informing them of basic Company procedures when hired, any issues regarding pay or time worked, all Child Support garnishment inquiries, personal issues (Sick leave, no-shows, requested time off), disciplinary letters, and any other paper work requested or needed for an Employee.
Performed all Payroll responsibilities including administering and collecting Employee time sheets, computer entry of Employee time, printing and filing copies of checks and pay stubs, administering checks to Employees, etc.
Created several Company documents such as an application for employment, Company Policy, Contracts, Employee time cards, standard disciplinary letter and policy, memos, product information packets, as well as several others on an as needed basis.
Developed and distributed an information packet for the sale of Digital Video Recorder (DVR) Camera, Computer surveillance systems. Also handled most responsibility for the sales and installation aspect of the Company such as bids, customer and equipment accounts, marketing, sales, plus much more.

2006- 2010

Provided a full range support to upper management on a daily basis.
Ensured accurate processing of accounting data. Accounts receivable functions, balance sheets, excel spreadsheets, and sales reports in Jonel Engineering software.
Researched and resolved accounting and billing issues.
Communicated and resolved Customer issues, addressed account inquiries, and made adjustments if necessary.
Responsible for employee timecards and payroll distribution.
Performed a variety of Human Resources functions such as maintenance of Employee files reflecting raise increases, deductions, garnishments; benefits; and w-2 withholdings while exercising a high degree of confidentiality.
Often acted as a liaison between Upper management, Employees and Customers to ensure open lines of communication.
Created and maintained an Employee information database using Microsoft Access.
Helped the Company develop new methods and procedures as needed.
Organized local Company outings and planned volunteer events

Rhiannon Chavez-Ross